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MDM Migration Workflow

Today, we're going to cover the challenges of MDM migrations, the confusion that this creates for users, and then present a workflow that we've created that addresses all of this.

The Good Ol' Days...

First off, how did MDM migrations work in the past? Dare I say that it was easy back in the day.

It used to be that step one was to deploy the Jamf Quick Add package through the previous MDM. That would install the Jamf agent on the computer. Then we would send a command through Jamf to remove the previous MDM profile and then install the Jamf MDM profile. And then, in typical Apple fashion, there was no step three. But those days are now over unless all your computers are on High Sierra or below, which hopefully is not the case.